About Premier BPO, Inc.
Premier BPO was established in 2003. It strives to combine customer needs with technology and people to produce a synergistic blend of customized solutions that produce higher profits, reduced costs, greater customer satisfaction and lasting client relationships.
Premier BPO’s business philosophy is inspired by the vision that, “Our customer’s customer is Our Customer”, thus mandating a customer centric service culture, where outsourcing solutions transcend business boundaries, and our customer’s needs and interests are treated above our own.
Premier BPO’s team has a very successful history of assisting customers build businesses, reduce costs, improve margins, and increase share of market. The team is credited with building, and operating the world’s largest call center, data entry processing, IT services, and successfully implementing numerous solutions at forty-one processing locations worldwide.
Based on years of experience in providing businesses with Call Centers, IT Support , Back Office, Medical Billing, Financial and Banking services, etc, we know that most clients:
Require customized solutions tailored to their needs that are conceived and implemented through a consultative process; and then seamlessly integrated with their processes and systems.
Desire 24/7 operational capability for certain outsourcing solutions.
Dictate that the new end-to-end process, resulting from the outsourcing solution, is governed by a service contract, which delivers cost savings, enhanced customer satisfaction, metrics, reports, and analytics for their business.
At Premier BPO we profess that we do all of the above and more ….. So compare us for quality, reliability, experience, price, technical capability, and commitment to serve you and your customers.
Premier BPO has outsourcing facilities in the United States, China, the Philippines, and Pakistan. All of the locations are managed by highly educated and experienced personnel, many of whom were educated and trained in the United States and have contributed towards Premier’s success since its inception.
Premier BPO, Inc. will increase the profitability and productivity of your business through a strategic partnership that enables your company to focus on your core competencies, while we focus on ours: Business Process Management.
Premier BPO, Inc. provides back office processing services to businesses. Its back office processing services include B2B and B2C collections, billing, data entry and transcription, employee benefit processing, operational analysis and reporting, research and data collection, transaction processing, and procurement services. The company also provides IT services, such as system support, Web care, and NOC support services. In addition, it offers financial services, including accounts receivable, accounts payable, budget and forecasting, cost accounting, financial statements, finance, accounting and administration, financial reporting, fixed asset management, general ledger, project accounting, payroll and commissions, T&E expense accounting, and treasury services. Further, the company provides customer care services, such as call center, inside sales support, lead generation, NOR, order management, telemarketing, warranty registration, and customer services. It serves automotive, financial services, healthcare, insurance, logistics, retail/e-commerce, software, and telecommunications industries.