The aftermath of COVID-19 presented a global shift in everyday business functionality. Organizations rapidly adapted to the new normal by way of digitization. Companies discovered that telecommuting did not [...]
About Aamir YaqubThis author has not yet filled in any details.
So far Aamir Yaqub has created 25 blog entries.
Combining Technology and Human Capital for Ongoing Back Office Operations Contemporary work-life requires transformation and adaptation of modern technology into everyday processes for stability and continuity. Throughout the world, [...]
Virtual events can bring the global business leaders to your doorstep – or in today’s case, your desktop. Pandemic lockdowns worldwide may have stopped physical interaction but they have done everything right [...]
In today’s digital world, the face of customer service has changed. With the advancements in technology and a self-service culture, consumers are demanding instant access to solutions and on-demand [...]
Customer support software and support tracking system creator, Zendesk, found that 50% of customer support users prefer and even expect to solve issues concerning a product on their own. [...]
According to a report from Armstrong and Armstrong, over 90% of Fortune 500 corporations outsourced shipping and warehousing needs to 3rd Party Logistics suppliers (3PLs). The previous report found [...]
In our previous blog, we discussed the positives of strategically partnering with a business process outsourcing firm. All of the above allows the businesses to focus on functions that [...]
People are the heart of any business and drives the success – both internally and externally. Hfs Research found that “Despite the growth of technology, companies are still in [...]