Work Life Balance in the Philippines BPO Industry
A typical BPO work schedule in the Philippines follows U.S. business daytime hours, which is a 13-hour difference from here. We have to adjust our… My five years working [...]
A typical BPO work schedule in the Philippines follows U.S. business daytime hours, which is a 13-hour difference from here. We have to adjust our… My five years working [...]
As to what any other company wants to achieve in their organization, Premier BPO LLC worked hard to realize and appreciate what works for the… We want to understand what [...]
“Your call may be monitored for quality and training purposes.” I’m sure you’ve heard that line at one time or another. Call center outsiders… “Your call may be monitored [...]
My involvement with outsourcing began in 1990 when I was posted to Hong Kong to head up Citicorp Trade Services. All the banks were… My involvement with outsourcing began [...]