BPO Market Trends

Korn Ferry’s recently released Future of Work report highlights how attitudes have shifted from “me” to “we” in organizations, focusing now on mutual growth.   Trend 1 of 7 [...]

The latest Job Openings and Labor Turnover (JOLTS) report from the Bureau of Labor Statistics (BLS) revealed that there are now 5.6 million more open jobs than workers available [...]

Korn Ferry’s Work Trends report Trend 6 of 7 states that togetherness must rule the work environment now. 2022 will see the shift from “me” to “we” mindsets, bringing [...]

Forbes’ recent article showing the growth of CX in the past year highlights how CX is a top priority and most-talked about in business today. 87% [...]

An analysis by Deloitte on the biggest Tech industry trends surfacing in 2022 states that even with macro growth in the past two years, sustainability is [...]

According to Korn Ferry’s future of work trends report, Trend 5 of 7, employees today are questioning why it matters where or how they do the [...]

Korn Ferry Future of Work - Trend 4 of 7: Sustainability: Time to walk the talk. Everyone wants to work for organizations dedicated to Environmental Social Governance [...]

Korn Ferry’s New Era of humanity: future of the workforce Trends report highlights what is the prime focus for all growing organizations today. Trend 3 of [...]

Voluntary quits are still high up in numbers even after a year into the Great Resignation. BLS recorded 4.4 million quits this February 2022. The major [...]

Trend 2 of 7 in Korn Ferry’s latest “Future of Work Trends: A New Era of Humanity” is Reinvention. If 2020 and 2021 were the years [...]