Manage knowledge transfer, material development, and training delivery. Standardize training modules – ensuring alignment with new process releases. Execute process training to the Operations team and calibrate results across. Collaborate with the Quality team and management across sites to identify learning gaps and develop LEAN, solutions-oriented, and measurable training.
Premier BPO is looking for a Full-time Spanish Bilingual Support in Quezon City! A Customer Service Representative is a job that requires the ability to handle multiple tasks.Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Monitor CX Detect Software Platform to identify and resolve system issues before end user contact. Serve as the first contact with customers who need technical assistance via phone or email. A Senior resource to handle more challenging and complex cases. Act as a mentor to L1 Team members. Provide quick resolution and excellent customer service. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Sales Representative to be responsible for selling and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as negotiating with potential clients. In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is an advantage.
We are seeking a talented hardworking professional to join our team as we ride the wave of growth. The role requires individuals with excellent analytical skills to understand clients requirements and the provide workload analysis and accurate human resource scheduling.
Premier BPO is looking for a Data Entry Representative in Eastwood, Quezon City. (ASAP) Maintains data entry requirements by following data program techniques and procedures. Enters invoices and account data by inputting text based and numerical information from source documents within time limits
Work directly with customers and resellers to help them understand the amazing things the Client’s software can do. Help customers understand the value of the software and maintenance and facilitate the renewal process. Gather information on specific issues customers face and offer a solution of products to match their needs.