Case Studies – Premier BPO

Case Study Premier BPO

Case Studies in Brief

Success Stories

Premier BPO is a leading back office process services provider to businesses that belong to Fortune 500 & Inc. 500. Our seasoned BPO strategies and skills in business process management make us an ultimate choice for those intended to reduce operational cost and focus more on core business activities in revenue generation etc. Premier BPO leadership has expertise in outsourcing solutions for more than 100 years, radiant history with achievements especially in back office processing and strategizing back office smooth functions running on behalf of our valued clients.

Spanning from data entry for cable and telecommunications industries as well as error free collections b2b and b2c, billing services, data entry & transcription, employee benefit processing, operational analysis & reporting, procurement services, research & data collection, transaction processing are some of salient back office functions most practiced and carefully customized as per client business needs.

Industry Specific Case Studies & Success Stories

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Premier BPO, Inc. offers support 24/7/365 through our headquarters (Clarksville – US), near shore (California-US ) and off-shore locations in Philippines, China and Pakistan . We also support English and multi-lingual customers.

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Inc. 500 - 2010 Premier BPO, Inc.

Premier BPO, Inc. Named to Prestigious Inc. 5000 List

Premier works with client companies to increase their profitability and productivity by removing the burden and expenses of traditional “back-room” systems, processes and people. This allows their clients to focus on their core competencies, such as product development, sales and marketing. Premier is founded and led by an experienced management team with over 100 years collective experience in offshore outsourcing solutions and considerable demonstrated success in growing companies in multiple BPO and KPO verticals in multiple offshore geographies.

 

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Case Studies
  • PC Tune-up Company Solutions
  • Logistics Industry Solutions
  • Antivirus Software Companies
  • Cable & Satellite Companies
  • Healthcare Industry Solutions
  • Automotive Industry Solutions
  • Consumer Credit Company
  • Telecommunications Industry Solutions

At Premier BPO we profess that we do all of the above and more ….. So compare us for quality, reliability, experience, price, technical capability, and commitment to serve you and your customers.

Business Process Management
Premier BPO strives to combine customer needs with technology and people to produce a synergistic blend of customized solutions that produce higher profits, reduced costs, greater customer satisfaction and lasting client relationships.

Business process management (BPM) is a systematic approach to making an organization’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.

 

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Premier BPO's Business Philosophy

Mandating a customer centric service culture, where outsourcing solutions transcend business boundaries, and our customer’s needs and interests are treated above our own.

Providing businesses with Call Centers, IT Support , Back Office, Medical Billing, Financial and Banking services, etc, we know that most clients:

  • Require customized solutions tailored to their needs that are conceived and implemented through a consultative process; and then seamlessly integrated with their processes and systems.
  • Desire 24/7 operational capability for certain outsourcing solutions.
  • Dictate that the new end-to-end process, resulting from the outsourcing solution, is governed by a service contract, which delivers cost savings, enhanced customer satisfaction, metrics, reports, and analytics for their business.

Premier BPO has outsourcing facilities in the United States, China, the Philippines, and Pakistan. All of the locations are managed by highly educated and experienced personnel, many of whom were educated and trained in the United States and have contributed towards Premier’s success since its inception.

Business Plan Market

Premier BPO’s team has a very successful history of assisting customers build businesses, reduce costs, improve margins, and increase share of market. The team is credited with building, and operating the world’s largest call center, data entry processing, IT services, and successfully implementing numerous solutions at forty-one processing locations worldwide.

Seriously…

WE WILL REDUCE YOUR LABOR COSTS by 40-65%

Competitor Research & Analysis
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Contact us at the Premier BPO office nearest to you or submit a business inquiry online.

“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO and look forward to maintaining that relationship for years to come.”

Bruce E Mattare
Principal Member, NCD Financial, LLC

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