E-COMMERCE SURGE IN COVID 19
Social distancing has affected every aspect of our lives, more than imaginable. We can no longer stand close to each other in a store, let alone travel in [...]
Why Content Moderation Solutions Can Help Build Your Brand
The digital new age has brought millions of people various methods of open communication in the primary form of social websites and applications. These also serve as the medium [...]
Successful Outsourcing During Covid Times – The Premier BPO Perspective
The pandemic served as a wake-up call for all global businesses that were unprepared in the event of any major disaster, reminding everyone of the power of having [...]
Pareto Analysis For Process Improvement
Known by multiple names such as the Pareto Principle, the 80/20 rule, and the law of the vital few and trivial many; Pareto Analysis is a strategic technique [...]
Philippines Outsourcing In A Nutshell: A Dozen Reasons Why You Should
Outsourcing has been around for a long time but was only introduced as a full-blown business strategy in the 1990s. Utilized by organizations more and more [...]
5 Things Your Small Business Should Outsource
Outsourcing aspects of a business is a strategic process for many companies. While many people think that it is only reserved for large enterprises, it can also be [...]
Top 15 BPO Companies 2022
The Offshore Back-Office Experts Business Continuity in the new normal is bolstered by Business Process Outsourcing across the globe. If you haven’t previously deliberated on utilizing the services [...]
Outsourcing Review 2020 and the Road to Disaster Recovery
The pandemic brought a wave of disruption most enterprises were unprepared to cope with. Smarter, better-prepared businesses were able to mitigate the negative effects by digitally transitioning. Outsourcing, thus [...]
Virtual Outsourcing and Evolving Customer Care
Modern-day brand value is driven by Customer Experience Strategy and approach to omnichannel solutions. Customer Care specialists across the globe are always striving towards innovation and collaboration [...]
Gear-Up for the Saga of Cyber Monday 2020
Are you all set for the imminent Cyber Monday madness on 30th Nov 2020? Fall is here and Thanksgiving is approaching soon. After Black Friday on Nov [...]