Event Information:

– Event Name: ICMI Contact Center Expo
– Date: October 16th – 19th, 2023
– Location: Orlando, FL, Loews Royal Pacific Resort

Join Premier BPO – Your Trusted Outsourcing Partner:

At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists. With years of experience in the field, we’re here to share insights on improving your contact center’s performance. Discover how Premier BPO can support your contact center’s capabilities and enhance your customer service efforts.

Discover Our Outsourcing Expertise:

At ICMI Contact Center Expo, our team of outsourcing specialists will be available for you to connect with. We have accumulated years of experience and expertise in this field. We’d be happy to discuss how Premier BPO can contribute to enhancing your contact center’s capabilities and assisting in delivering superior customer service.

Our Comprehensive Solutions:

  • Omnichannel Contact Center Support (Call, Email, Live Chat, Bots, SMS, etc.)

  • Personalized Customer Care in multiple languages including Mandarin, Cantonese, French etc

  • Customer Journey Mapping

  • Brand Loyalty

  • CRM Solutions & Customer Feedback Analysis

  • Actionable Insights for Business Intelligence

  • Industry Benchmarking for CX Improvement

  • Service Desk/Help Desk

  • Tech Support (T1,2,3 & NOC Support)

  • Sales Support/Lead Generation

Visit our services page

Visit Our Booth:

Don’t miss the chance to meet our experts in person at ICMI Contact Center Expo. Visit our booth 418, to learn more about our outsourcing capabilities, hear success stories, and discuss how we can collaborate to drive your contact center’s growth.

About Premier BPO:

Premier BPO seeks to be a seamless extension of its client’s business processes. This is done by immersing itself in the client’s values and objectives and by providing dedicated resources that serve as a blended workforce within the client’s organization. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

Ready to take the first step towards outsourcing success?

Contact Us