Automotive Industry BPO Solutions
The Automotive industry experienced tremendous growth globally and required to keep steady pace with ever changing economic environments, emerging markets, and innovative technological embedment with customer expectations evolution. The automotive sector of the world needs to put special focus on developing capacity building in capabilities to meet essential customer demands with limited resources across all operations in organization to improve efficiency as well as cost controls.
The Automotive Industry is one of the world’s most important economic sectors in generating revenue and jobs. In 1929, before the Great Depression, the world had 22 million automobiles in use, and the US automobile industry produced over 90% of them. In 2012, the US produced approximately 5.5 million units; China produced approximately 10.3 million units; and Japan was third with production of approximately 9.9 million units.
Why Premier BPO
Premier BPO is an expert business process outsourcing services provider and delivers value added back office process and support functions, customer services, IT and software development as well as BPO financial services for automobile industry. Our outsourcing partnership with automotive sector specific services has proven 40 years domain expertise in automobile industry services to improve operational and cost control efficiency.
The Automotive Industry includes production and dealership. Dealerships account for approximately 3.5% of US Gross Domestic Product.
General and Administrative Expenses
Premier BPO handles complex G and A by creating shared services. We develop customized outsourcing solutions based on customer requirements, and can deal with complex transaction processing.For example, multiple format invoices are converted into a congruous standardized format for mass processing. The consolidated invoice data is then fed back to the customer through a customer selected reporting mechanism for purposes of reconciling, metrics, analytics, etc.
We are a capable of processing faxed invoices, which are read through OCR, converted into digital information, and then sent back electronically to the customer.
Procurement Processing: Indirect and Direct Purchasing
Procurement processing optimizes a client’s ability to buy goods, services, and/or work products from external sources in the most efficient and cost effective manner, while also meeting the purchaser terms of quality, quantity, time frame, and location.
Premier BPO’s Procurement Function also reduces our clients’ exposure to fraud and collusion.
Premier can communicate with the client through EDI and other non-standard communications channels to purchase products and services, and communicate the related transaction information back to the customer.
Premier BPO Support Services That Strengthen Automotive Companies
- Sales and Customer Acquisition
- Customer Care and Service
- Order Management
- Maintenance and Repair Reminders
- Car Rental Forms Processing
- Purchase Forms Processing
- Invoice and Purchase Order Data Entry
- Order Processing
- Accounts Payable
- Accounts Receivable
- Accounting and Bookkeeping
- Financial Analysis Reporting
- Software Application Development
- Web Application Development
- Mobile Application Development
- SaaS Application Development
- Product Information Management Services
- Digital Marketing Services
- Order Processing
- Digital Payment Solutions
- Search Engine Optimization (SEO) Services
- Pay Per Click (PPC) Services
- Social Media Optimization (SMO) Services
- Email Marketing Services
- IT Service Management Training
- Quality Management Training
- Cloud Computing Training
- Technology Training
- Ocean Shipping
- Road Freight Logistics
- Air Freight Logistics
- Invoicing & Data Entry
“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO and look forward to maintaining that relationship for years to come.”
“We have been outsourcing for over 4 years with Premier. Premier BPO has allowed us to lower our cost, maintain our quality and increase productivity.”
We’re waiting for your call
Contact us: (931) 551-8888