We are seeking technical individuals with strong problem-solving skills to work on a project monitoring remote cameras and scanners in a warehouse environment. The successful candidate will be responsible for remotely monitoring the health of these devices and performing basic troubleshooting as needed.

Job Responsibilities:

  • Monitor remote cameras and scanners installed at different areas in a warehouse environment
  • Quickly identify and troubleshoot issues with these devices according to defined protocol
  • Escalate issues to on-site engineers if they cannot be resolved remotely
  • Maintain accurate records of device performance and issue resolution
  • Participate in team meetings and provide regular status updates


  • Technical aptitude with the ability to quickly learn new systems and processes
  • Strong problem-solving and analytical skills
  • Good communication skills, both written and verbal
  • Ability to work independently and as part of a team in a fast-paced environment
  • Comfortable working with technology and using computer-based applications
  • Willingness to work flexible schedules, including nights and weekends as needed
  • Prior experience with monitoring or technical support is a plus


  • English Language
  • Customer service
  • Product knowledge
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking

What we Offer:

  • Market competitive salary
  • Career Growth
  • Learning & Development
  • Provident Fund
  • EOBI
  • Paid Leaves
  • Medical Coverage (IPD)
  • Life Insurance

Location: Gulberg Lahore (Onsite)
Timings: 06:00pm – 03:00am

Interested candidates can forward their resumes
to recruitment@premierbpo.com
mentioning Job Title in the subject.