General Manager AdministrationAbid Samad

GM Admin Premier BPO
areas of expertise
  • Business transformation
  • Restructuring and turnaround
  • Integration
  • Growth strategy
  • M&A transaction support
education
  • MBA, Rotterdam School of Management, Erasmus University
  • BS, engineering, Technical University of Denmark
  • MBA, Rotterdam School of Management, Erasmus University

Abid Samad is the General Manager of Administration and has been in the outsourcing industry since 2001. He held various positions in offshore operations for Align Technologies and with En Pointe Technologies. He has been with Premier BPO Inc. since 2005 and has led the Project Management Team in establishing operations in and China. Early in his career, he worked in banking, manufacturing and the public sector. He holds an MBA from Western Michigan University.

Premier BPO comes up with results that are actually implementable. That is their strength compared to other BPO companies.

contact details

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“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO and look forward to maintaining that relationship for years to come.”

Bruce E Mattare
Principal Member, NCD Financial, LLC

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