Mark BriggsChairman and CEO

Mr. Mark Briggs CEO Premier BPO
Areas of Expertise
  • Outsourcing
  • BPO
  • Inbound Marketing
  • Call Center
  • Contact Centers
  • Workforce Management
  • Operations Management
  • Customer Experience
  • Team Management
  • Call Centers
  • Vendor Management
  • Telemarketing Service Delivery
  • Call Center Development
  • SaaS
  • Customer Satisfaction
  • Business Process Improvement
  • Process Improvement
  • Offshoring
  • Customer Retention
Education & Academics
  • B.S., Business, Accounting (Austin Peay State University)
  • EMBA program (Vanderbilt University – Owen Graduate School of Management)
  • CPA (State of Tennessee, License 5962)

Mark R. Briggs is Premier BPO, Inc.’s Chairman of the Board and Chief Executive Officer. He has held this position since the founding of the company in October, 2003. Prior to founding Premier he was the CEO of ClientLogic, Inc. (now known as Sitel Worldwide), Intelligent Electronics, Inc. Reseller Division, and the Chief Financial Officer of Ingram Micro Inc.

Premier BPO, Inc. comes up with results that are actually implementable. That is their strength compared to other BPO companies.

Premier BPO’s team has a very successful history of assisting customers build businesses, reduce costs, improve margins, and increase share of market.  The team is credited with building, and operating the world’s largest call center, data entry processing, IT services, and successfully implementing numerous solutions at forty-one processing locations worldwide.

At Premier BPO we profess that we do all of the above and more ….. So compare us for quality, reliability, experience, price, technical capability, and commitment to serve you and your customers.

Premier BPO has outsourcing facilities in the United States, China, the Philippines, and Pakistan. All of the locations are managed by highly educated and experienced personnel, many of whom were educated and trained in the United States and have contributed towards Premier’s success since its inception.

contact details

(931) 551-8888 (main)
102 Country Lane, Suite B Clarksville, TN 37043-18701, USA

Social Profiles

Contact us at the Premier BPO office nearest to you or submit a business inquiry online.

“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO and look forward to maintaining that relationship for years to come.”

Bruce E Mattare
Principal Member, NCD Financial, LLC

Looking for a First-Class BPO Plan Consultant?