Industries We Serve

Telecom Industry

Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.
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Financial Services Industry

The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
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Logistics Industry

The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
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Software Industry

Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO LLC provides technical support through telephone calls, SMS, email, or online chat.
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Healthcare Industry

Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
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Retail / e-commerce

The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.
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Your Back Office is Our Front Office
We are a BPO Company with 100 Years of Collective
BPO Experience

What is BPO, and how does a BPO Company work?

Business process outsourcing (BPO) is a subset of outsourcing in business process management (BPM) that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider called BPO Company. A BPO provider typically handles non-core business activities which includes internal business functions in customer care services, back office process, inside sales support, IT and accounts functions. The main advantage of any BPO company is the way in which it helps increase a company’s flexibility, operational efficiency and internal cost reduction through onshore and Offshore BPO facility centers managed by a BPO Company.

Premier BPO LLC is a Global BPO Company and a seasoned BPO Provider with more than 100 years of BPO industry experience in outsourcing through Onshore and Offshore facilities to meet & exceed its valued clients demands from Europe, North America and Far East Asia. Premier BPO LLC enjoys three global outsourcing locations in Quezon City – Philippines, Lahore – PK and Kunshan City – China.

Premier BPO LLC business philosophy is inspired by the vision that, “Our customer’s customer is Our Customer”, thus mandating a customer centric service culture, where outsourcing solutions transcend business boundaries, and our customer’s needs and interests are treated above our own.

Our Clients

Premier BPO LLC Philosophy
"Our customer's customer is our customer"

The Evolution of Premier BPO LLC

Premier BPO LLC CEO Mark Briggs explained how the company transformed over last 20 years.

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