Industries We Serve
Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.
Financial Services Industry
The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO LLC provides technical support through telephone calls, SMS, email, or online chat.
Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
Retail / e-commerce
The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.
Your Back Office is Our Front Office
We are a BPO Company with 100 Years of Collective
“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO LLC is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO LLC and look forward to maintaining that relationship for years to come.”
“We have been outsourcing for over 4 years with Premier. Premier BPO LLC has allowed us to lower our cost, maintain our quality and increase productivity.”
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