Looking for Premium BPO Services?

Why Choose Premier BPO

Premier BPO will perform the processes you are performing exactly as you are performing them (and probably better)

Premier BPO will perform these processes and solutions with less costs

Premier BPO will perform these processes with optimum excellence in quality

Value
Proposition

  • High Touch Company
  • Hands on Experienced Senior and Operations Management
  • Performance Culture of Exceeding Clients Expectations
  • Flexible Able to React Quickly to Client’s Needs
  • Proactive Account and Operations Management

Core
Offerings

  • Customer Acquisition
  • Customer Care
  • Customer Retention
  • Technical Support and Help Desk
  • Back Office Support, Claims Processing, F&A, Dispute Resolution

We ServeThe Following Industries

 Automotive

Financial

Healthcare

Logistics

Public Relations

Retail/E-Commerce

Software

Telecom

Automotive
The Automotive Industry is one of the world’s most important economic sectors in generating revenue and job. In 1929, before the Great Depression, the world had 22 million automobiles in use, and the US automobile industry produced over 90% of them.
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Financial
The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
Read More
Healthcare
Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
Read More
Logistics
The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
Read More
Public Relations
Public Relations firms have gone through a resurgence in recent times. IBISWorld sees marketing budgets increasing as marketing gains more recognition and acknowledgement as a contributor to brand differentiator.
Read More
Retail / e-commerce
The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.
Read More
Software
Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO provides technical support through telephone calls, SMS, email, or online chat.
Read More
Telecom
Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.
Read More

We ServeThe Following Industries

Automotive
The Automotive Industry is one of the world’s most important economic sectors in generating revenue and job. In 1929, before the Great Depression, the world had 22 million automobiles in use, and the US automobile industry produced over 90% of them.
Read More
Financial
The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
Read More
Healthcare
Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
Read More
Logistics
The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
Read More
Public Relations
Public Relations firms have gone through a resurgence in recent times. IBISWorld sees marketing budgets increasing as marketing gains more recognition and acknowledgement as a contributor to brand differentiator.
Read More
Retail / e-commerce
The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.
Read More
Software
Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO provides technical support through telephone calls, SMS, email, or online chat.
Read More
Telecom
Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.
Read More

We ServeThe Following Industries

The Automotive Industry is one of the world’s most important economic sectors in generating revenue and job. In 1929, before the Great Depression, the world had 22 million automobiles in use, and the US automobile industry produced over 90% of them.

The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
Public Relations firms have gone through a resurgence in recent times. IBISWorld sees marketing budgets increasing as marketing gains more recognition and acknowledgement as a contributor to brand differentiator.

The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.

Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO provides technical support through telephone calls, SMS, email, or online chat.

Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.

Move With Ease

WE REMOVE THE HEADACHE FROM MOVING


Your Back Office is Our Front Office.
We are a BPO Company with 100 Years of Collective BPO Experience

Happy Customer Testimonials

Why
Premier BPO ?

I’m not sure you have heard of us but Premier BPO is a hidden gem among global outsourcers. Premier BPO, Inc. is a Global BPO Company and a seasoned BPO Provider with more than 100 years of BPO industry experience in outsourcing through Onshore and Offshore facilities to meet & exceed its valued clients demands from Europe, North America and Far East Asia. Premier BPO enjoys three global outsourcing locations in Quezon City – Philippines, Lahore – Pakistan and Kunshan City – China.

Premier is a U.S based BPO, with operations around the globe. We provide outsourced services to businesses just like yours, lowering costs without sacrificing customer satisfaction.

Our global footprint. including the Philippines and China, gives a unique advantage to support our partners reduce operating costs by 50% providing multi-channel inbound and outbound customer service, sales and back office support.

Why outsource with
Premier BPO?

Over 165 years of unparalleled C-Level U.S. trained operations team

Cloud based multi-channel technology platform, supported by dinCloud

Operations in countries with low cost, highly skilled, native English speakers caulturally attuned to the U.S., additional world languages available

Proven ability to improve efficiency, productivity and accuracy of client’s processes, resulting in high CSAT, exceeding KPI’s and SLA’s

Full transparency to senior management, with tight span of control

The Evolution of
Premier BPO

Premier BPO’s CEO Mark Briggs explained how the company transformed over last 20 years.

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