BPO Company with 100 Years of Collective BPO Experience

INDUSTRIES WE SERVE

Software Support

Providing a one-stop solution to all your technical needs, we handle telephone calls, SMS, email, and online chats. We troubleshoot problems relating to services, end-user operations, development, and upkeep of existing infrastructure.

Telecommunications and Media

Encompassing a huge market with many specializations; Premier BPO offers Telemarketing, CRM, Cable, Call Center services, Applications, Billing, and much more. We make engaging your customers easy and fast.

Logistics and Trucking

Entailing services in supply chain management, inventory, procurement, asset control, order processing, and distribution; outsourcing logistics support enables Premier BPO LLC to help trucking companies expand their enterprises.

Healthcare

Supporting one of the key verticals poised for growth through 2020; telemedicine is trending in Healthcare solutions. Our HIPAA compliant services cater to everything from benefits administration to medical billing and insurance.

Finance

Providing back-office processing services regarding accounts, claims, recruitment, income, expenses, treasury, and financial reporting analytics, we handle everything. When managed expertly, an operating model supports efficiency and effectiveness.

Retail/E-commerce

Offering present-day solutions to business platforms, we extend e-commerce services. Modern mobile purchasing demands solutions for buying & selling, secure online transactions, service delivery, and invoice processing; all cared for by us.

Your Back Office is Our Front Office We are a BPO Company with 100 Years of Collective

BPO EXPERIENCE

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What is a BPO company, and how does it work?

Business Process Outsourcing (BPO) is a subset of Business Process Management (BPM). The process itself involves contracting certain operations to a third-party service provider called a BPO company. Typically handling non-core, internal mechanisms, it caters to specific business functionality. BPO services may comprise of Back Office Processes, Sales support, IT solutions, Accounts, Billing, and Customer Care services, along with many others.

The main advantages of outsourcing with a BPO company are increased operational efficiency, reduced internal costs, and increased flexibility, catered by onshore and offshore centers of the company itself.

Back Office Processing

BPM and RPA
Powered

Customer Service Centers

Inbound/Outbound
Calls

Invoice Processing

Transaction and
Billing

Software Solutions

Web development and
Tech Support

Premier BPO LLC Philosophy

“Our customer’s customer is our customer“

“We have been outsourcing for over 4 years with Premier. Premier BPO LLC has allowed us to lower our cost, maintain our quality and increase productivity.”

Colleen Heese, Cass Information Systems, Inc.

Media Center Insights