Why Premier BPO, Inc.

We combine customer needs with technology and people to produce a synergistic blend of customized BPO solutions.

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Premier BPO - Key Services

Back Office Processing, Customer Care, Financial Services, IT Services, Medical Billing Services

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Industries We Serve

Automotive Industry

The Automotive Industry is one of the world’s most important economic sectors in generating revenue and job. In 1929, before the Great Depression, the world had 22 million automobiles in use, and the US automobile industry produced over 90% of them. Read More

Financial Services Industry

The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
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Healthcare Industry

Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
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Logistics Industry

The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
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Public Relations Industry Solutions

Public Relations firms have gone through a resurgence in recent times. IBISWorld sees marketing budgets increasing as marketing gains more recognition and acknowledgement as a contributor to brand differentiator.
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Retail / e-commerce

The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.
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Software Industry

Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO provides technical support through telephone calls, SMS, email, or online chat.
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Telecom Industry

Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.
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Your Back Office is Our Front Office
We are a BPO Company with 100 Years of Collective
BPO Experience

What is BPO, and how does a BPO Company work?

Business process outsourcing (BPO) is a subset of outsourcing in business process management (BPM) that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider called BPO Company. A BPO provider typically handles non-core business activities which includes internal business functions in customer care services, back office process, inside sales support, IT and accounts functions. The main advantage of any BPO company is the way in which it helps increase a company’s flexibility, operational efficiency and internal cost reduction through onshore and Offshore BPO facility centers managed by a BPO Company.

Premier BPO, Inc. is a Global BPO Company and a seasoned BPO Provider with more than 100 years of BPO industry experience in outsourcing through Onshore and Offshore facilities to meet & exceed its valued clients demands from Europe, North America and Far East Asia. Premier BPO enjoys three global outsourcing locations in Quezon City – Philippines, Lahore – PK and Kunshan City – China.

Premier BPO’s business philosophy is inspired by the vision that, “Our customer’s customer is Our Customer”, thus mandating a customer centric service culture, where outsourcing solutions transcend business boundaries, and our customer’s needs and interests are treated above our own.


BPO Processes completed


BPM & BPO Consultants


Awards & Recognitions


Satisfied Clients Successful Operations

Our Clients

Premier BPO's philosophy
"Our customer's customer is Our Customer"

The Evolution of Premier BPO

Premier BPO’s CEO Mark Briggs explained how the company transformed over last 20 years.

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