Industries We Serve
The Automotive Industry is one of the world’s most important economic sectors in generating revenue and job. In 1929, before the Great Depression, the world had 22 million automobiles in use, and the US automobile industry produced over 90% of them. Read More
Financial Services Industry
The Financial Services Market segment is a huge contributor to the US GDP. The great recession of 2007 increased regulation impacting the profitability of banks. Offshore outsourcing managed by the right vehicle for an operating model supports efficiency and effectiveness.
Healthcare is one of the key verticals poised for industry-specific BPO growth through 2014. According to a Gartner report, there is a huge demand for benefits administration BPO in the U.S. due to the changes in healthcare legislation.
The Logistics/Trucking industry is comprised of two segments: less than truckload (LTL) and truckload (TL). The difference between the two segments is that a LTL hauls multiple products for multiple companies in a single load.
Public Relations Industry Solutions
Public Relations firms have gone through a resurgence in recent times. IBISWorld sees marketing budgets increasing as marketing gains more recognition and acknowledgement as a contributor to brand differentiator.
Retail / e-commerce
The advent of e-commerce challenges the business model of most brick-and-mortar retailers. A greater dependence on e-commerce for a retailer means that a higher percentage of sales will come from e-commerce.
Technical support for software industry attempts to provide help to a user in solving specific problems with their computer services. Premier BPO provides technical support through telephone calls, SMS, email, or online chat.
Telecommunications Industry is a huge market with several specialized fields. Here we are only referring to telecommunications that relate to the consumer business of cellular phones and data.
Your Back Office is Our Front Office
We are a BPO Company with 100 Years of Collective
“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO and look forward to maintaining that relationship for years to come.”
“We have been outsourcing for over 4 years with Premier. Premier BPO has allowed us to lower our cost, maintain our quality and increase productivity.”
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