The Glossary of Outsourcing Jargon by Premier BPO
Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. Whether you are an industry aficionado, long-term [...]
Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran
PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST Offshore Outsourcing to Pakistan is the value-added key [...]
Dedicated Teams Versus Shared Teams: What’s Right for You?
Utilizing the services of an outsourcing company will provide you with a few options to choose from, your new team structure. Depending upon the type of services [...]
Benefits And Risks in Outsourcing F&A Services
Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. Effective money management decides the success [...]
Hospitality Contact Center Emergence Post-Pandemic
The pandemic outbreak caused massive devastation across multiple business sectors; one of the many worst-hit ones being the hospitality industry. The panic that ensued among flight cancellations, [...]
Omnichannel VS Multichannel Contact Center For Enhanced CX
Customer Satisfaction greatly depends upon omnichannel customer experiences, affecting the value of your organization based upon the responses received by your consumer base. Exceptional Customer Service is directly proportional [...]
Why You Should Outsource HR Functions: A Guide for Small Businesses
HR plays an essential role in developing and driving a business’s most valuable asset: its people. Research shows that HR strategies aligned with achieving business goals have led to [...]
What Is Back Office and Front Office in Business Process Outsourcing?
Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does [...]
Battling Turnover, Attrition, And Minimum Wage Increases with Outsourcing
Remote work and Outsourcing found new stardom amidst covid-19 lockdowns and subsequent employment losses. Organizations that survived are now facing an economic pandemic. Due to the stimulus checks and [...]
E-COMMERCE SURGE IN COVID 19
Social distancing has affected every aspect of our lives, more than imaginable. We can no longer stand close to each other in a store, let alone travel in groups [...]