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Integrating EDI and ETL for Seamless Business Operations
What is it that separates great companies from average companies? The constantly evolving business landscape across industries due to socioeconomic shifts, technological advancements, sustainability imperatives, globalization, and regulatory changes [...]
The Role of Database Management in Becoming a Data-Driven Organization
It is estimated that poor data management costs businesses, on average, $15 million in losses.1 Most losses come from unproductive time correcting errors, like purging bad data. A company's bottom [...]
Paving the Path to Data-Driven Success: Essential Steps for Transformation
Businesses seek digital transformation solutions to align their people, processes, and technology toward becoming a data-driven organization that can leverage data to drive unparalleled business value. For this, businesses [...]
Unlocking Success: The Importance of Being a Data-Driven Organization
Most businesses actively seek solutions to leverage data into their operations to gain a competitive advantage. Data literacy and rapid technological change help bring to the fore the relevance of [...]
Offshore Staff Augmentation: Your Guide to Solve Talent Shortages
The global talent shortage is a distinct reality that has transcended borders and is making its impact known all across the globe. With all the noise surrounding the recent [...]
Exceptional CX: Personalize with the Power of Data and AI
With customer expectations rising, brands must demonstrate that they can understand customers’ unique needs and preferences, which can be leveraged to deliver personalized experiences. Brands that cannot adapt to [...]
Tech Slowdown: More Openings, Fewer Perfect Fits? Why Finding Top Tech Talent Remains a Challenge
The recent U.S. Bureau of Labor Statistics (BLS) data revealed that it shed an estimated 9,162 tech jobs in July 2024. Across the entire economy, tech occupations have declined [...]
Overcoming Gen AI Challenges: The Power of Tech-Enabled Outsourcing
With ever-evolving customer demands, contact centers are at a crucial juncture, with mounting pressure from various customers, with instant resolution the key for Gen Z, personalized support of utmost [...]
Omnichannel Excellence: The Plight, Promise, and Power of AI
"Winning in an omnichannel world demands excelling in all channels, from in-person to hybrid, inside sales, digital self-serve, and marketplaces—especially during uncertain economic times in which a poor customer [...]
Borderless Outsourcing: Accelerating Digital Transformation
"The world is getting smaller, and the opportunities for collaboration are expanding exponentially." - Larry Page. The transformative solution of borderless outsourcing can help companies enhance efficiency, drive innovation, [...]