The benefits of IT outsourcing include cost reduction, increased talent pool, focus on core competencies, increased productivity, custom solutions, and managed risks. The disadvantages may include issues with confidentiality, compliances, control over operations, hidden expenses, and technology outdating. The key to successful IT [...]
Information Technology functions within your company used to develop or run business process services, infrastructure, and service/help desk support, are included in outsourced IT functions. These may also include network monitoring, tuning, and troubleshooting, virus/threat [...]
IT support services usually include all tools, functions, and issues related to networking, website, and technological or computing devices. They help with the upkeep of your business functions, remote or onsite; while maintaining digital security compliances. An IT [...]
Q. What CONSULTATIVE high-level steps do you go through and how long does it typically take to determine if outsourcing is right for the company? Could Premier BPO LLC accelerate these steps to help reduce costs? How fast could Premier BPO LLC complete the outsourcing analysis to confirm
Typically the high level steps that an outsourcer and company go through during an implementation are as follows: A Premier BPO LLC consultant speaks to the company to understand [...]
Q. What criteria should be used to determine whether a company would get value from outsourcing? What would one look for, specifically, to evaluate whether a company should attempt outsourcing?
Each company has different business objectives, product sets, costs and processing environments. Thus, each company is different and must go through a systematic process of evaluation to establish if [...]
It all depends on the processes and the business that is outsourced. At the very high end of the complex and high-talent requirement transaction process, the savings could well [...]
The geographies being outsourced to are rapidly expanding. Traditional outsourcing destinations, such as India and the Philippines, are being challenged by new emerging markets such as Pakistan and China. [...]
Q. Would you please provide statistics that would be helpful to companies in determining their outsourcing strategy ?
Below are some statistics on outsourced jobs and management thinking: In 2013, about 2.6 million US jobs were outsourced Total number of US jobs outsourced offshore in 2013 was [...]