JOB ROLES:

  • Maintains data entry requirements by following data program techniques and procedures.
  • Enters invoices and account data by inputting text based and numerical information from source documents within time limits
  • Compile and sort information according to priorities
  • Review data for deficiencies or errors
  • Adhere to and meet set schedules and deadlines
  • Manage high volume of client emails to ensure excellent customer service and satisfaction
  • Perform any other office tasks that management requires assistance
  • Report any major errors or inconsistencies to upper management

REQUIRED SKILLS:

  • Can encode data with speed and accuracy
  • Ability to operate a PC efficiently with applications such as Ms Word and Ms Excel
  • Ability to quickly process and organize information
  • Excellent troubleshooting and problem-solving skills.
  • Must be detailed oriented
  • Able to work independently and efficiently
  • Ability to establish project timelines and manage the process based on the guidelines.

EDUCATION:

  • Minimum: Bachelor’s degree graduate or at least 2nd year college level

EXPECTATIONS

  • Average typing speed of 40-45 words per minute.
  • Experience in handling a logistics acct and customer service/relations is an advantage (Strongly Preferred)
  • This person should have strong MS Office Knowledge along with good typing skills and technical computer knowledge.
  • Work closely with management as well as with clients to set the direction for new feature sets and new account maintenance.
  • To ensure that highest level of quality is delivered.
  • To perform QC on the work done by other agents to maintain the desired level of quality.
  • Reach set KPI targets
  • To completely understand the processes involved in working for the client on different software’s.
  • To meet all the other quality benchmarks established based on client feedback and surveys

LOCATION: Eastwood, Quezon City.
SHIFT: Dayshift
FTE: 100% (Full-time)
Salary: PHP 16,000.00 Package

How to Apply:

Interested candidates can apply by sending their resume to  phhrteam@premierbpo.com with job title as email subject.