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Why Premier BPO As Your Business Continuity Partner?
- Remote Work Enabled Enterprise
- Back Office Operations
- Call Centre Support
- Managed Services
Overburdened & Need Help?
Always Ready for Remote Requirements
The novel Covid-19 pandemic has disrupted personal lives as well as businesses across the globe. The breakout that started back in January from one city attained pandemic status and wreaked havoc across the globe in just weeks.
In the wake of this unprecedented crisis, one of the worst-hit areas by far are businesses all across the globe.
The big question is, where does your business stand in the backdrop of this crisis? Most businesses were caught severely off guard for such an abrupt realignment of the ways and channels through which they conducted business.
Still, no business can simply afford total inaction at this juncture because the least your customers expect at this hour is uninterrupted core operations. Considering the possibility of another global lockdown, even this may not seem possible.
Well, this is exactly where an established industry name in Business Process Outsourcing like Premier BPO LLC can save the day for you. We have over 100 years of combined expertise in handling any/all BPO needs.
Why Premier BPO As Your Business Continuity Partner?
One begs the question, how will Premier be able to ensure the uninterrupted operations of my business in these adverse circumstances? Well, Premier has both the expertise and infrastructure to accomplish this feat.
At Premier BPO, we have a highly specialized and trained pool of human resources with expertise in a wide array of business processes that include but are not limited to Call Center, Customer Support, Book Keeping, Insurance, and Healthcare. In addition to the human capital, Premier is supplemented by state of the art virtualized infrastructure from dinCloud, which is powered by Nutanix HCI ( hyper-converged infrastructure ) housed out of the World-class data centers “Equinix” across 3 different locations to keep business continuity and disaster recovery intact.
Premier Forges a Cloud Collaboration
Intending to keep your business operations uninterrupted in these extraordinary times, Premier BPO has partnered with dinCloud, a leading Cloud Service Provider of a wide array of virtualized solutions. To meet your business needs, all the premier BPO operation centers are equipped with dinCloud’s Virtual Desktops hosted in the cloud. All our staff is well equipped and already remote, so all we need to proceed is a nod from your side. Our human resources have transitioned to work from home over hosted virtual desktops that provide anytime, anywhere, and any device access so that our resources have all the tools ahead of time when working remotely.
Back Office Operations
The uninterrupted flow of your back-office operations is vital for maintaining business continuity. With the imposed restrictions, the only viable option for your employees is to remain productive from the safety of their homes.
Using Premier’s vast expertise, talented resources, and state of the art virtualized desktops (dinHVD) by dinCloud, your workforce can maintain full functionality from the safety and peace of mind of their homes. Any back-office operations or call center needs can be easily handled by Premier BPO with its technology tailored for situations like this and intellectual assets trained for any/all crisis scenarios.
Call Center Support
In such extraordinary times, Customer Support becomes ever more critical. By leveraging the cloud infrastructure of dinCloud, the highly trained and motivated support team of Premier BPO can serve all your call center needs.
Premier has acquired the capability to offer round the clock call center support to the valuable customers of its clients remotely. At Premier, our motto is “Our customer’s customer is our customer” and we firmly stand by it.
Other Premier BPO Services
Regardless of the nature, scale, and complexity of your organizational processes, Premier BPO LLC is remotely capable of fulfilling these needs over the cloud in a reliable, secure, cost-efficient, and hassle-free manner.
Just Get in Touch with one of our experts so that we assess your Business Process Outsourcing (BPO) needs and deliver a seamless customer experience to your valuable clients. At Premier BPO, we make all this happen remotely by leveraging the power of the cloud.
