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Employers can’t find workers amidst the Great Resignation while the existing workforce is slowly shrinking due to a current labor shortage. It’s several months in the making that people are voluntarily quitting their jobs; even with over 10 million positions open,
Balancing work-life in Covid-19 has taken an immense toll on both organizations and individuals. People realized they no longer wanted to continue a job where they experience burnout at work.
COVID-19 has impacted more of our lives than we realize today; from health, family, to work, its long-term effects have revolutionized traditional approaches to each aforementioned. Forced into social distancing, the world adapted to WFH,
True teamwork is dependent upon establishing a Check six culture, where every member continuously watches the other’s back, providing unrelenting mutual support. Any great organizational culture is built upon trust, proactive leadership,
Comprehending your client’s needs and tailoring your service to them is the mark of a true business partnership. Just like a well-oiled machine, a successfully run business requires certain expert departments to handle various everyday functions. Similar is the relationship between a partner and business
Customer Experience is invaluable to businesses, especially those with Contact Center services providing Omnichannel solutions to their clientele. If you are an organization adapting to meet customer demands in 2021,
Contactless CX during pandemic restrictions gave a newfound meaning to the cx journey; everything today has to be personalized to the
Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. Whether you are an industry aficionado, long-term outsourcer,
Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. Ranked high among the top emerging digital hub destinations by a Kearney 2019 report, Pakistan surpasses well-established Asian outsourcers
Utilizing the services of an outsourcing company will provide you with a few options to choose from, your new team structure. Depending upon the type of services required from your BPO partner and respective geographical locations they operate in,
